PrimusQA: Quality Assurance Systems
Systems and services designed to enhance your company’s product
quality assurance programs
Tailored Quality Assurance Service (TQAS)
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Transfer your QA systems to a dynamic database utility that
reduces costs and maximizes the benefits of your recorded data.
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TQAS can be done by creating a new quality assurance system or
by transferring existing quality systems.
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The captured data is made to work hard, creating tables and
graphs that will help your business internal customers (QA staff, purchasing,
sales) as well as show casing your quality programs to your major customers.
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PrimusQA: Quality Assurance Systems
Systems and services designed to enhance your company’s product
quality assurance programs
Quality Assurance Auditing
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A free audit template designed to measure your company's
product quality processes and documentation systems.
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Store completed audits and monitor your progress as often as
you want.
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What Can We Do For You?
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Back
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Welcome to PrimusQA’s Tailored Quality Assurance Services.
PrimusLabs.com has been developing in-house computer programs since 1998,
specializing in data handling and housing for auditing. With the advent of
wireless connections, PDA’s, tablet PC’s and more sophisticated software, audit
design and development has changed in leaps and bounds. These same developments
can be used to create tailor-made QA Systems for clients who want to take the
next step in providing the best product to their clients.
Tailored. "Tailored" programs allow you to design the system for
your company, which means you run the system. If you already have a highly
developed QA program, then the project can simply be a transfer to a database,
which will allow you reduce costs, improve quality and maximize your efforts.
Service. A good QA system is rarely static; it must adapt to take
account of new technologies and changing market forces. It may be that your
Quality Attributes will change, there maybe new products, packaging, equipment,
etc. This generally means that the QA system will need to be amended, and
program changes are often expensive. With TQAS, program changes are expected
and do not cost extra! PrimusQA contracts are designed for long term service.
Analysis. QA data can be more than just a check that the product
meets the specification. Databases linked to statistical and graphing tools
will allow you to analyze your data like never before. Again this is “tailored”
and can be as simple or as complicated as you want it to be. And, you can
change your analysis and graphing requirements any time you wish.
Why have a formal QA System?
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Prevents rejections.
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Gives buyer confidence.
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Prevents consumer complaints.
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Enhances company and brand image.
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Increases efficiencies and reduces costs.
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Maintain and/or improve product and process consistency.
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Maintain and/or improve product quality.
Why have a computerized QA System?
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Reduces paperwork.
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PDA’s can even eliminate paperwork.
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Allows easy access to data.
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Allows easy transfer of data.
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Allows easy analysis of data e.g.averages, year on year changes.
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Increases staff efficiencies thereby reducing costs.
Why have a “tailored” QA System?
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Every company has its own quality philosophy.
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Quality is a competitive issue.
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Quality is dynamic and market driven, so the QA system has to be adaptive.
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Off the shelf systems are rigid, high up front charges and often have expensive
program editing charges if changes are needed after implementation.
Why choose PrimusLabs.com?
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Proven IT solution track record with major food industry clients.
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In-house IT programming, support, anddata servers.
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Bilingual pre- and post-implementation technical support.
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Competitive and innovative pricing system (combines system development,
implementation and maintenance costs).
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PrimusQA ExtranetSite Demo.
This demonstration shows an example of how your results can be
displayed on your own personalized extranet site. You choose what results to
show, how they are shown, the type of analyses performed and the type of
displays used to show these analyses. Please feel free to try out the
inspection activity and analysis tools.
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PrimusQA PDA Demo.
This demonstration shows how an input screen on a PDA might
look. The types of data, the way the data is scored, use of camera's, GPS, etc.
are tailored to what ever the client wishes. This easy entry system is both
fast and secure. Please feel free to try entering data.
"Please feel free to call PrimusQA to learn more about our programs. We would be
happy to present these programs in more detail and explain the full benefits of
the program for your company".
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TQAS Hardware and Data Ideas
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Hardware
TQAS can be setup to run on PCs, laptops, PDAs, TabletPCs.
Obtaining data is more that just texts and drop-downs – think about cameras
(built into PDAs), GPS for when checking product in the field and voice
recording to speed up data entry.
Nowadays, real time data entry is affordable – wi-fi connections or active
synchronization can be used to get the data from a to b almost instantaneously.
Types of Data
TQAS can be used for all kinds of data:
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Product quality attributes (color, shape, size, taste testing, sugar testing,
etc.)
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Content controls (weights, counts)
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Shelf life (quality, weight loss)
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Process controls (temperature, anti-microbial strength, pH, foreign material)
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Traceability (lot codes, label presence and details)
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Cull/downgrade records
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Customer feedback
TQAS is your program and can be designed to capture any data you wish. You can
add or take away any facet of your TQAS system whenever you want.
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PrimusQA offers their Quality Assurance Templates for
everyone's use:
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Internal/Self Auditing (1st Party)
A great way to develop, implement and maintain your product quality program
in-house. Helps show customers your commitment and helps prepare for any
external audits from buyers or third parties.
Click here to learn more.
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Procurement Auditing (2nd Party)
Use the template to assess your suppliers – how to do they measure up to your
companies needs.
Click here to learn more.
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Internal/Self Auditing (1st Party)
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PrimusQA's “Health Check” for your product quality assurance
systems. Get a measure of how your system stacks up against this comprehensive
QA audit devoted to product quality.
Once you have completed the audit, you can transfer your audit to the on-line
database, see your results and then create and save your corrective actions.
You can use the audit systems as many times as you wish and plot your QA
program development. The audit is also great preparation for third party and
Customer quality audits, as well as a way of underlining your operations
commitment to supplying quality products.
Audit Information Menu
Click here to go
into PrimusLabs.com Audit Entry Systems.
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Procurement Auditing (2nd Party)
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Ensuring that your supplied product is the right quality helps
ensure that your process will create the required quality in the finished
product. Using the PrimusQA audit template when visiting your suppliers will
allow you to measure the supplier’s quality assurance program.
Once you have completed the audit, you can transfer your audit to the on-line
database, see your results and issue a report to the supplier, who can create
and save corrective actions.
You can use the audit systems as many times as you wish and plot your suppliers
progress.
Audit Information Menu
Click enter to go
into PrimusLabs.com Audit Entry Systems.
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Paper Format of Templates
To download, Right-Click on the PDF link below, select "Save Target As..." (in
Microsoft Explorer) or "Save Link As.." (in Netscape) and save it to a
Directory in your hard drive. Note: In some browsers, it is possible to click
on the links and open them directly inside your browser, but the document may
lose some of it's formatting, saving to the hard drive is recommended.
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Information Directory
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Version
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English
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Facility Quality Assurance Audit
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06.01
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PDF
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Compliance Criteria and Auditor Guidelines.
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06.01
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PDF
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Quality Audit
Glossary
Compliance
Categories
"Please feel free to call PrimusQA to learn more about our programs. We would be
happy to present these programs in more detail and explain the full benefits of
the program for your company". Click here for Contact
Information.
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to download and view some files in the site.
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PrimusQA Quality Audit Glossary
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Quality Assurance Audit Glossary
v1 051206
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Automated Quality Selection
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Where selection process step is carried out automatically
using some piece of sorting equipment. Examples include color sorters, weight
graders, pressure sensing systems, size graders etc. See positive selection and
negative selection.
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Commodity
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In the context of this audit, this refers to bulk raw material
items that are either selected and sold as is, or mixed with other commodities
and/or ingredients to form a finished product.
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First In, First Out. (FIFO)
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Stock rotation best practice.
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Food Contact Packaging
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Any packaging material that will come into contact with any
foodstuff.
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In Line Equipment
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In the case of this audit program, "in-line" is describing a
piece of equipment that is part of a continuous process, e.g. an "in-line"
check weighing machine (usually a conveyor belt with an in-built scale and
recording system). See "stand alone" equipment.
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Ingredients
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In the context of this audit, this refers to ingredients that
are usually mixed with other commodities and/or ingredients to form the
finished product.
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Manual Selection
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Where employees are used to select product in the process
step. Manual selection is often a conveyor belt system of some type, but batch
manual selections is also sometimes performed. See positive selection and
negative selection.
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Negative Selection
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A selection process where the graders remove the "out of
specification" materials. In other words the removal of downgrade and cull
materials. See positive selection.
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Non-Food Contact Packaging
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Any packaging material that will not come into contact with
any foodstuff e.g. an outer carton used to hold bagged salads.
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On Hold
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Raw materials, work in progress or finished goods, that need
to suspended and not used or shipped without further investigation are placed
"on-hold" pending a decision or outcome.
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Outer Pack
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An outer in this audit is referring to the packaging used to
carry unit packs e.g. bagged product, clamshells or bulk packed product.
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Positive Selection
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A selection process where the graders remove the "in
specification" materials. See negative selection.
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Quality Attribute
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A parameter of an item or process that affects the quality of
the raw material, work in progress item or finished product.
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Quality Related Processing Steps
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Any step in a process which is designed to improve or maintain
the quality of the product being produced. If the step is not performed
properly that the quality of the product is affected. While
selection processes do affect quality, in this audit, selection processes
(manual and automated) are covered in specific questions.
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Raw Materials
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In the context of this audit, raw material includes
commodities, ingredients and packaging (both food contact and non-food contact)
unless the question specifies otherwise.
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Rejection System
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Rejection systems as pertaining to an automated selection
process is using the mechanism that removes identified below specification
material. An example would be a rejection paddle that pushes an identified
below specification item off a conveyor belt.
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Re-work
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Finished product that is returned to an early step in the
process and then packed again.
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Shelf Life
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In the context of this audit, refers to the life of the
product after shipping.
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Stand Alone Equipment
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In the case of this audit program, "stand alone" is describing
a piece of equipment that is not part of a continuous process, e.g. an weighing
scale that is not part of the continuous production equipment flow - the
product is taken from off the line, weighed and put back on the line or
transferred to another process.
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Temperature Sensitive
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A material that requires to be stored at a particular
temperature range in order to maintain optimum quality for the longest possible
time.
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Unit Pack
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The individual pack format that is used for a product e.g.
clamshell, bag, etc.
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Work In Progress (WIP)
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Any material that is partially worked on, but is not
manufactured into the finished product.
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PrimusQA Compliance Categories
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Compliance Categories
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Full compliance
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To meet the question and/or compliance criteria in full.
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Minor deficiency
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To have minor deficiencies against the question and/or
compliance criteria. To have single or isolated non-severe deficiencies
(usually up to three) against the question and/or compliance criteria. To have
covered most of the question compliance criteria, but not all.
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Major deficiency
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To have major deficiencies against the question and/or
compliance criteria. To have numerous non-severe deficiencies (usually more
than three) against the question and/or compliance criteria. To have single or
isolated severe deficiencies against the question and/or compliance criteria.
To have covered some of the question compliance criteria, but not most of it.
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Non-compliance
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To have not met the question and/or compliance criteria
requirements at all. Having systematic deficiencies against the question and/or
compliance criteria (severe or non-severe issues).
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